Customer Service

SAFE

Safety is our top priority at all times

RELIABLE

Our values drive us to do the right thing

COURTEOUS

Our transportation experts are here to help

Our mission is to provide safe, reliable, and courteous transportation service to the general public at an affordable price.

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Wilkes-Barre Terminal Intermodal (WB)

ADDRESS

James Conahan Intermodal Center - Rear 47 S. Washington Street, Wilkes-Barre, PA 18701

TICKETING HOURS

6:15 AM to 2:15 PM Daily

SERVICE

WB to NYC, Philly/AWN, Atlantic City (summer only) - Gates 1 & 2

PARKING

15-minute spots near terminal gates, or city Park & Lock

OTHER SERVICE

Fullington (FAB) WB–Hazleton & Harrisburg, State College/Pittsburgh — use Martz Gate #4. For tickets call 814-355-4900 or visit Trailways.com

LOCAL BUS

Luzerne County Transit Authority (LCTA) 570.288.8420

AFTER HOURS AGENT

After 2:15pm call 570.821.3800 to speak with an Agent

GIFT CARDS

Gift cards are available for purchase at this location, in person only, during regular ticketing hours.

Amenities
  • Indoor waiting area (climate controlled)
  • Outdoor covered shelter or awnings
  • PA system for announcements
  • Staffed ticket counter
  • Restrooms (ada compliant)
  • Drinking fountains
  • Designated gates for coaches
  • Vending machines
  • ATM
  • Lost and Found courtesy service

Wilkes-Barre Township Wyoming Valley Mall (WVM)

ADDRESS

29 Wyoming Valley Mall, Wilkes Barre, PA 18702 - Use the Kidder/Mundy Entrance: Martz Bus pick up in the very first row of parking spaces - look for red donation bins & Martz sign on pole

TICKETING HOURS

Unmanned — Parking lot pick up & drop ONLY

SERVICE

WVM to NYC, Philly/AWN, Atlantic City (plus tours & charters)

PARKING

FREE

OTHER SERVICE

Martz Bus Tours and Charter pick up and drop off available here

AFTER HOURS AGENT

570.821.3800

Amenities
  • Lost and Found courtesy service
  • Free parking

Scranton Terminal - Lackawanna Transit Center (SCR)

ADDRESS

30 Lackawanna Ave, Scranton, PA - Take Cliff Street to parking area

TICKETING HOURS

5:45 AM to 7:00 PM

SERVICE

SCR to NYC, Philly/AWN, Atlantic City (summer) — Gates 1 & 2

PARKING

$9 per day; $40/month commuter; $112/month non-commuter

OTHER SERVICE

Fullington (FAB) SCR–Hazleton & Harrisburg, State College/Pittsburgh call 814.355.4900 or Trailways.com; GLI Upstate NY–SCR–NYC and Greyhound Philly–DWG–MTP–SCR call 570.268.9000. COLTS: County of Lackawanna Transit 570.346.2061 PLEASE NOTE Greyhound and FLIX use two Scranton locations please VERIFY the address before travel.

AFTER HOURS AGENT

570.821.3800

GIFT CARDS

Gift cards are available for purchase at this location, in person only, during regular ticketing hours.

Amenities
  • Indoor waiting area (climate controlled)
  • Outdoor covered shelter or awnings
  • PA system for announcements
  • Staffed ticket counter
  • Restrooms (ada compliant)
  • Drinking fountains
  • Designated gates for coaches
  • Vending machines
  • ATM
  • Lost and Found courtesy service
  • Daily parking with paid permit
  • Monthly parking with paid permit

Mount Pocono (MTP)

ADDRESS

2 Fork Street, Mt Pocono, PA 18344

TICKETING HOURS

Monday - Friday 3:45 AM – 7:20 PM, Weekends & Holidays: 7:30 AM – 7:20 PM

SERVICE

MTP to NYC, DWG, PNR, WB, SCR

PARKING

$5 per day; $17 per week; $30 per month (commuter only)

OTHER SERVICE

GLI - Philly – DWG – MTP – SCR

LOCAL BUS

Pocono Pony 570.839.6282

AFTER HOURS AGENT

570.821.3800

GIFT CARDS

Gift cards are available for purchase at this location, in person only, during regular ticketing hours.

Amenities
  • Indoor waiting area (climate controlled)
  • Outdoor covered shelter or awnings
  • Staffed ticket counter
  • Restrooms (ada compliant)
  • Curbside loading zone
  • Vending machines
  • ATM
  • Lost and Found courtesy service
  • Daily parking with paid permit
  • Monthly parking with paid permit

Stroudsburg / Delaware Water Gap (DWG)

ADDRESS

1082 Foxtown Hill Road (Rt 611), Stroudsburg, PA 18360

TICKETING HOURS

Monday - Friday: 3:45 AM - 6:05 AM reopens 9:00 AM – 7:45 PM; Weekends: 7:45 AM – 7:45 PM

SERVICE

DWG to NYC, MTP, SCR, WB

PARKING

$5 per day; $17 per week; $30 per month (commuter only)

OTHER SERVICE

GLI - Philly – DWG – MTP – SCR

LOCAL BUS

Pocono Pony 570.839.6282

AFTER HOURS AGENT

570.821.3800

GIFT CARDS

Gift cards are available for purchase at this location, in person only, during regular ticketing hours.

Amenities
  • Indoor waiting area (climate controlled)
  • Outdoor covered shelter or awnings
  • PA system for announcements
  • Staffed ticket counter
  • Restrooms (ada compliant)
  • Drinking fountain
  • Designated gates for coaches
  • Vending machines
  • ATM
  • Lost and Found courtesy service
  • Daily parking with paid permit
  • Monthly parking with paid permit

East Stroudsburg Park & Ride (PNR)

ADDRESS

545 Independence Road, East Stroudsburg, PA 18301 - Exit 309 (Marshall’s Creek) off I-80 — turn left at the light; PNR is on the right. Located behind the Staybridge Hotel.

TICKETING HOURS

Monday - Friday 6:15 AM to 8:30 AM

SERVICE

PNR to NYC, PNR, MTP, SCR, WB

PARKING

$5 per day; $17 per week; $30 per month (commuter only)

AFTER HOURS AGENT

570.821.3800

GIFT CARDS

Gift cards are available for purchase at this location, in person only, during regular ticketing hours.

Amenities
  • Indoor waiting area (climate controlled)
  • Curbside loading zone
  • Lost and Found courtesy service
  • Daily parking with paid permit
  • Monthly parking with paid permit

Marshalls Creek State Park and Ride (SR209)

ADDRESS

209 Park & Ride, East Stroudsburg, PA 18302 (near Price Chopper)

TICKETING HOURS

Non-manned state park & ride

SERVICE

Weekdays only - Limited options

PARKING

FREE

OTHER SERVICE

Commuter convenience stop

AFTER HOURS AGENT

570.821.3800

Amenities
  • Free parking

Panther Valley (PV)

ADDRESS

1642 County Rd 517, Hackettstown, NJ 07840

TICKETING HOURS

Non-manned on-line or by phone only

SERVICE

PV to NYC ONLY

PARKING

FREE

AFTER HOURS AGENT

570.821.3800

Amenities
  • Free parking

New York City Port Authority Bus Terminal (NYC PABT)

ADDRESS

625 8th Avenue, New York, NY 10109

TICKETING HOURS

Monday - Friday: 6:00 AM to 10:00 PM

SERVICE

NYC to PV, DWG, SR209, PNR, MTP, SCR, WVM & WB

OTHER SERVICE

AFTER HOURS AGENT

570.821.3800, call RedCap ADA: 212.502.2245 Note: Adirondack agents are located on the North Wing SUBWAY level. Loyalty members 570.821.3800 to purchase by phone.

GATES

Martz Bus Gates: 23, 25, 27, 29 and 31 (11:30 PM use Gate 79)

SERVICE

NYC to PV, DWG, PNR, MTP, SCR, WVM & WB

AGENT

Call 570.821.3800 for assistance or to cancel or rebook Martz Bus tickets.

Amenities
  • Indoor waiting area (climate controlled)
  • Staffed ticket counter
  • Restrooms (ada compliant)
  • Designated gates for coaches
  • ATM
  • Lost and Found courtesy service

Allentown Bus Intermodal Center (LANTA)

ADDRESS

Platform C: 625 Linden Street, Allentown, PA 18101, Official Address: 110 N 6th Street, Allentown, PA 18101

TICKETING HOURS

Loyalty Members call 570.821.3800

SERVICE

SCR–WB–AWN–Philly bus schedule (stops at Platform C)

PARKING

Park & Lock next door (not part of bus service)

OTHER SERVICE

GLI / FAB / Martz — Platform C

AFTER HOURS AGENT

570.821.3800 Cash fares: exact change only.

Amenities
  • Designated gates for coaches
  • Curbside loading zone
  • Lost and Found courtesy service

Philadelphia Market Street Station (Amtrak)

ADDRESS

2955 Market St, Philadelphia, PA 19102, Buses pull up just before the portico (cement underpass). Look for bus stop signage.

TICKETING HOURS

6:00 AM – 9:00 PM

SERVICE

SCR–WB–AWN–Philly bus schedule (stops near the portico — look for bus stop signs)

PARKING

OTHER SERVICE

Amtrak trains; SEPTA local connections (including airport ~20 minutes)

AFTER HOURS AGENT

570.821.3800

Amenities
  • Indoor waiting area (climate controlled)
  • Staffed ticket counter
  • Restrooms (ada compliant)
  • Curbside loading zone
  • Lost and Found courtesy service

Philadelphia Stop

ADDRESS

Exciting announcement coming soon

Amenities
  • Coming soon!

Martz Bus Corporate Headquarters

ADDRESS

239 Old River Road, Wilkes Barre PA 18702

AFTER HOURS AGENT

570.821.3800

GIFT CARDS

Gift cards are available for purchase at this location, in person only, during regular operating hours (Monday - Friday 8:00 AM - 4:00 PM).

Our mission is to provide safe, reliable, and courteous transportation service to the general public at an affordable price.

While our services and scope have grown over the last 100 years, our commitment to providing excellent service and value to our customers has remained the same. Martz offers excellent service in Pennsylvania, New York, New Jersey, Maryland, Virginia, Washington D.C., and Florida.